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Return Policy

DiabeticSupplies.com would like your shopping experience to be pleasant and convenient. Here are some topics people often want to know more about.

Our Return Policy

If you are unhappy with your order for any reason, please return products in their original condition (sorry, we cannot accept opened product) and packaging, with the invoice within 30 days from the date you received your order. A refund of the product's purchase price and applicable taxes will be credited to your credit card account once we have received and processed the returned product(s), minus the original shipping charge for any self-pay orders.

How to Return Store Products

  1. Begin by calling our Customer Satisfaction Department toll free at 1-877-SUPPLIES (1-877-787-7543).
  2. Mail the product in the original packaging to our return center. Please send the invoice with the product.
  3. Circle the item(s) you are returning on the invoice. You will be notified via e-mail once we have received and processed the returned product(s). If a product was sent to you in error, we will provide you with a pre-paid shipping label for the return.

Send your returns to:

DiabeticSupplies.com, Inc.
2210 W Main St
Suite 107-388
Battle Ground, WA 98604

If you have any questions, please call us toll free at 1-877-SUPPLIES (1-877-787-7543) Monday - Friday, 7:30 a.m. - 4:30 p.m. (Pacific Standard Time) or e-mail us at csr@diabeticsupplies.com.

DiabeticSupplies.com Brand Guarantee:

Your satisfaction is 100% guaranteed on all DiabeticSupplies.com brand products! If you are not completely satisfied, return the unused portion and we will refund the full price.

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